Connect your AI agent

The feedback tool MCP server for your AI agent

The LotsTeam MCP server connects Claude, ChatGPT, Codex, Cursor or another compatible agent to your feedback posts, task board, support inbox and changelog. Ask in plain words and the change lands in your workspace, where your team sees it in the dashboard. The agent signs in as you, so it can only do what your role allows.

MCP server URL

https://api.lots.team/mcp

Remote MCP with OAuth: sign in with your LotsTeam account, no key to paste.

What your agent can do

It reads what users asked for, opens and updates tasks, drafts support replies and publishes the changelog. Ask in plain words:

“What did users ask for this week? Group it and open tasks for the top three.”

“Draft replies to every unanswered support message. I will review before you send.”

“We shipped dark mode. Write the changelog entry and publish it.”

“Log this request from my sales call as a post: exports to CSV, asked by Acme.”

“What is in progress on the board, and who is on each task?”

The whole loop

Posts, linked tasks, the public roadmap, support replies and the changelog, in one connection. It can also set up a project and its portal domain.

Your permissions, not more

Viewers read; members work in the projects they can open. Support replies go out only when you say so.

Every change in your dashboard

The agent and your team work on the same records. A comment the agent writes can carry its name, so nobody mistakes it for a person.

Set up your agent

Steps checked against each vendor's current help pages. The server URL is https://api.lots.team/mcp.

Claude

  1. Open Connectors. In Claude, go to Customize, then Connectors. Select + Add, then Add custom connector.
  2. Add LotsTeam. Name it LotsTeam, paste the server URL and select Add.
    https://api.lots.team/mcp
  3. Sign in. Select Connect, sign in with the email you use for LotsTeam and allow access. In a chat, turn LotsTeam on from the + menu under Connectors.

Team and Enterprise: an owner adds it once under Organization settings, then Connectors (Add, Custom, Web). Each member then selects Connect under Customize, then Connectors.

ChatGPT

  1. Turn on developer mode. ChatGPT Settings > Security and login (on Business, Enterprise or Edu: Settings > Apps > Advanced settings). On Business, only admins and owners can turn it on.
  2. Add LotsTeam. Go to Plugins, select +, then Add custom MCP server. Name it LotsTeam, enter the server URL, choose OAuth, confirm the warning, then Create.
    https://api.lots.team/mcp
  3. Install and ask. Install it and sign in with the email you use for LotsTeam, then in a new chat select it from + > More and ask.

Works on ChatGPT plans that support custom MCP servers (developer mode). OpenAI offers full MCP, read and write, on Business, Enterprise and Edu; other plans may be limited to read-only tools. Workspace admins can also add it under Workspace settings > Apps > Create.

Claude Code

  1. Add the server. In your terminal, run:
    claude mcp add --transport http lots-team https://api.lots.team/mcp
  2. Sign in. Start Claude Code and run /mcp. Select lots-team, choose Authenticate and allow access in the browser.

Codex

  1. Add the server. In your terminal, run:
    codex mcp add lots-team --url https://api.lots.team/mcp
  2. Sign in. Run this and finish in the browser:
    codex mcp login lots-team
  3. Check it. Run codex mcp list, or /mcp inside Codex. The Codex app and IDE extension share the same setup.

Any MCP agent

  1. Add the server. Cursor and any agent that supports remote MCP over HTTP can connect. In Cursor, add this to ~/.cursor/mcp.json:
    {"mcpServers":{"lots-team":{"url":"https://api.lots.team/mcp"}}}
  2. Sign in. The agent opens a LotsTeam sign-in the first time it connects.

Prefer to be walked through it? Paste this into your agent. It reads the LotsTeam guide and helps you connect.

Read https://lots.team/skill.md and help me connect LotsTeam.

39 tools on the MCP server

The same records power the dashboard, MCP and REST, so your agent and your team always see the same thing. Your agent also gets get_profile, which reads your Lots account.

Posts (requests, bugs, ideas)

create_post
Log a post on a project, such as a request heard on a sales call or in an email.
create_post_comment
Add a comment to a post.
delete_post_comment
Delete one of your own comments on a post.
get_post
Read one post by post_id.
link_post_to_task
Link a post to a task so the board shows which request the work came from.
list_linked_posts
List the posts linked to a task.
list_posts
List posts for a project or organization.
list_post_comments
List comments on a post.
merge_posts
Merge duplicate posts into one.
unlink_post_from_task
Remove one post from a task.
update_post
Update a post.
update_post_comment
Edit one of your own comments on a post.

Tasks and roadmap

create_task
Create a task on a project.
create_task_comment
Add a comment to a task.
delete_task_comment
Delete one of your own comments on a task.
get_task
Read one task by task_id.
list_task_comments
List comments on a task.
list_tasks
List tasks for a project.
update_task
Update a task.
update_task_comment
Edit one of your own comments on a task.

Support inbox

get_contact_thread
Read a support message and its replies before you draft a response.
list_contact_messages
List support messages for a project.
reply_to_contact_message
Reply on a support thread.
update_contact_message
Mark support messages read, archived, or back to new.

Changelog

create_changelog
Create a changelog draft in a project.
delete_changelog
Delete an unpublished changelog draft by changelog_id.
get_changelog
Read one changelog entry by changelog_id.
list_changelog
List changelog entries for a project or organization.
publish_changelog
Publish a changelog entry so it shows on the public portal.
update_changelog
Update a changelog draft.

Projects and portal domains

add_project_domain
Connect a custom domain such as support.example.com to a project's public portal.
create_project
Create a project: one product with its own feedback, tasks, support inbox, changelog and public portal.
get_project
Read one project by project_id.
list_projects
List projects in an organization.
update_project
Update a project's name, description, logo_url or settings (portal branding and options; keys you send are merged into the existing settings).
verify_project_domain
Check whether a project's custom domain is live: DNS and certificate status, and the records still needed if not.

Workspace and billing

get_funding_status
Check subscription coverage, credit funding and live rates.
list_organization_members
List people in an organization, including their role.
list_organizations
List the organizations this account belongs to.

Questions

Which AI agents work with LotsTeam?
Any agent that supports remote MCP over HTTP with sign-in, including Claude, ChatGPT, Claude Code, Codex and Cursor. Integrations without MCP use the REST API.
Do I paste an API key into my agent?
No. The agent opens a LotsTeam sign-in and you allow access. It then acts as you, with your role's permissions.
What can the agent not do?
Inviting people, changing roles, billing and deleting a project stay in the dashboard. Everything else your role allows, the agent can do on request.
Do I need an AI agent to use LotsTeam?
No. The full dashboard runs the same workspace. The agent is another way to work in it, and every change it makes shows up in the dashboard.
How much does LotsTeam cost?
Plans start at $24 a month for 3 projects, or $9 per project a month from credits without a plan. Organizations and team members are unlimited. Every feature comes with every project. Current prices are on lots.team/pricing.

REST API

Building your own integration, or running an agent without MCP? Use the REST API with an API key.

Features

Start with 10,000 free credits, valid for 90 days. No card required.

Create your workspace, connect your agent and see every change in your dashboard.