Feedback board
A customer feedback board your AI agent can run
The LotsTeam customer feedback board collects feature requests, bug reports and votes from a public portal and a widget on your site. You triage it from the AI agent you already use, and in the dashboard: merge duplicates, set a status, and link the most requested posts to tasks so nothing anyone asked for gets lost.
Ask your agent
Type it in the chat you already have open. The change lands in your workspace.
“What did users ask for this week? Group it by theme and show the votes.”
Reads posts with votes, status and category
“These three posts are the same request. Merge them into the oldest one.”
Merges duplicates; votes and task links move to the kept post
“Log this from my sales call: Acme wants exports to CSV.”
Creates a post with who asked
“Open a task for the top request and link it to the post.”
Creates the task and links it to the post
Or work in the dashboard
The same records, with the full controls your team uses every day.
- 1
Create a project. Its public portal is ready at its own address, with Posts, Roadmap, Changelog and Contact pages.
- 2
Add the widget to your site with one script tag. Visitors send requests from its Feedback tab without leaving your product.
- 3
Open Posts in the dashboard. Sort by Most Popular or most recent, filter by category and status, and reply in the comments.
The facts
- Four statuses on every post: Open, In Progress, Resolved and Closed.
- Categories for feature requests, bugs, improvements, questions and discussions.
- Visitors can post without an account. Name and email are optional; an email lets you follow up.
- Merge up to 20 duplicates into one post at a time. Votes move to the kept post, a person who voted on both counts once, and nothing is deleted.
- Serve the portal on your own domain with one DNS record. The certificate is issued automatically.
- Portal pages are server-rendered, so search engines and AI assistants can read your public posts.
- Plans start at $24 a month for 3 projects, or $9 per project a month from credits without a plan. Organizations and team members are unlimited.
Questions
- What is a post in LotsTeam?
- A feature request, bug report, idea or other product feedback from your users. It is not a social media post.
- Do my users need an account to post?
- No. Visitors can post on the portal or through the widget without an account. Name and email are optional, and an email lets you follow up.
- What can my AI agent do on the board?
- It can read, create and update posts, merge duplicates, comment, and link posts to tasks. It signs in as you, so it can only do what your role allows.
- Can I keep a project's feedback private?
- Yes. Mark the project internal under Project settings, then Visibility. It has no public portal, the widget refuses it, and its posts stay with your team.
- How much does LotsTeam cost?
- Plans start at $24 a month for 3 projects, or $9 per project a month from credits without a plan. Organizations and team members are unlimited. Every feature comes with every project. Current prices are on lots.team/pricing.
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