# Connect Paperclip to LotsTeam Canonical page: https://lots.team/agents/paperclip Steps checked: 2026-10-01 Ask Paperclip to turn what users ask for into tasks, draft support replies and publish your changelog in LotsTeam. Add LotsTeam to Paperclip as a remote MCP server with an API key. MCP server URL: https://api.lots.team/mcp REST API docs: https://api.lots.team/docs Setup instructions for your agent: https://lots.team/skill.md ## What you can do once connected - Read feedback posts, comment on them, merge duplicates and log new ones, such as a request you heard on a sales call. - Create and update tasks, assign them to people in your workspace, comment on them and link each one to the posts that asked for it. - Read support messages and draft replies. A reply goes to the customer only when you say so. - Draft, update and publish changelog entries, and email the people whose posts asked for the change. - Set up a project and connect a custom domain to its public portal. The LotsTeam dashboard runs the same workspace: feedback board, task board, support inbox, changelog and team. Your agent for speed, the dashboard for control, and every change your agent makes shows up there. ## You need - Paperclip with the managed MCP gateway and Tools & Access enabled - Company administrator access to tools and agent profiles - A LotsTeam API key - A LotsTeam account. You can create one during sign-in. ## Connect Paperclip to LotsTeam 1. **Create the LotsTeam connection.** In your company’s Tools & Access, create a LotsTeam application and a remote HTTP connection. Use the hosted MCP URL below. ``` https://api.lots.team/mcp ``` 2. **Store the key as a secret.** Create a key at https://www.lotstech.com/api and save it as a Paperclip company secret. Attach a credential reference to the connection: header Authorization, prefix Bearer followed by a space. Keep the key out of plain connection configuration. 3. **Check the connection and load its tools.** Run the connection health check and refresh its tool catalog. Enable the connection, review the discovered tools and approve the actions you want your agent to perform. 4. **Assign access to your agent.** Create a tool profile containing the LotsTeam tools you need and bind it to the responsible agent. Ask that agent “List my LotsTeam organizations and projects” before giving it real work. ## What to ask next - “What did users ask for this week? Group it and open tasks for the top three.” - “Draft replies to every unanswered support message. I will review before you send.” - “We shipped dark mode. Write the changelog entry and publish it.” - “Log this request from my sales call as a post: exports to CSV, asked by Acme.” ## Questions and troubleshooting ### How do I connect Paperclip to LotsTeam? Follow the Paperclip setup above to add https://api.lots.team/mcp. Configure your LotsTeam API key using the credential settings shown. Then ask “List my LotsTeam organizations and projects”. ### Does adding Paperclip’s MCP server also add LotsTeam? No. The two servers expose different tools. LotsTeam must be connected to the agent runtime or called through its REST API. ### Do I need an API key to use LotsTeam with Paperclip? Yes. Create one at https://www.lotstech.com/api and keep it out of chats, logs and committed files. Where Paperclip offers sign-in, use that instead. ### What does LotsTeam cost? Current plans and prices are on https://lots.team/pricing. Your agent’s own plan or usage fees are separate. ### Does my agent act as me in LotsTeam? Yes. Your agent signs in as you and can only do what your role allows. A viewer can read, and a member works in the projects they can open. ### Will my agent reply to customers on its own? Your agent drafts the reply and shows it to you. A reply is emailed to the customer only when you tell it to send. ### What stays in the dashboard? Deleting a project, the widget and billing stay in the dashboard, and an agent cannot transfer ownership of your workspace. ### My agent cannot see LotsTeam tools Check the connection is enabled, its tool catalog is refreshed, the required tools are allowed in a profile and that profile is bound to your agent. ## Sources - [Paperclip: managed MCP gateway and access setup](https://github.com/paperclipai/paperclip/blob/master/doc/MCP-ACCESS-GOVERNANCE.md)