# Connect Hermes Agent to LotsTeam

Canonical page: https://lots.team/agents/hermes
Steps checked: 2026-10-01

Ask Hermes Agent to turn what users ask for into tasks, draft support replies and publish your changelog in LotsTeam. Add LotsTeam to Hermes Agent as a remote MCP server with an API key.

MCP server URL: https://api.lots.team/mcp
REST API docs: https://api.lots.team/docs
Setup instructions for your agent: https://lots.team/skill.md

## What you can do once connected

- Read feedback posts, comment on them, merge duplicates and log new ones, such as a request you heard on a sales call.
- Create and update tasks, assign them to people in your workspace, comment on them and link each one to the posts that asked for it.
- Read support messages and draft replies. A reply goes to the customer only when you say so.
- Draft, update and publish changelog entries, and email the people whose posts asked for the change.
- Set up a project and connect a custom domain to its public portal.

The LotsTeam dashboard runs the same workspace: feedback board, task board, support inbox, changelog and team. Your agent for speed, the dashboard for control, and every change your agent makes shows up there.

## You need

- Hermes Agent with MCP support
- A LotsTeam API key
- A LotsTeam account. You can create one during sign-in.

## Connect Hermes Agent to LotsTeam

1. **Add the HTTP server.** Merge this server into mcp_servers in ~/.hermes/config.yaml. Store LOTSTEAM_API_KEY privately in ~/.hermes/.env; Hermes resolves the environment reference when it connects. Create the key at https://www.lotstech.com/api.

```
mcp_servers:
  lots-team:
    url: "https://api.lots.team/mcp"
    headers:
      Authorization: "Bearer ${LOTSTEAM_API_KEY}"
```

2. **Restart Hermes.** Restart your Hermes session to load the server and its tools.

3. **Check the tools.** Ask your agent “List my LotsTeam organizations and projects” before asking it to change anything.

## What to ask next

- “What did users ask for this week? Group it and open tasks for the top three.”
- “Draft replies to every unanswered support message. I will review before you send.”
- “We shipped dark mode. Write the changelog entry and publish it.”
- “Log this request from my sales call as a post: exports to CSV, asked by Acme.”

## Questions and troubleshooting

### How do I connect Hermes Agent to LotsTeam?

Follow the Hermes Agent setup above to add https://api.lots.team/mcp. Configure your LotsTeam API key using the credential settings shown. Then ask “List my LotsTeam organizations and projects”.

### Why does Hermes need an API key for LotsTeam?

Hermes connects with a Bearer header, so it uses a LotsTeam API key instead of the browser sign-in. Create one at https://www.lotstech.com/api and keep it in ~/.hermes/.env, never in the config file.

### Do I need an API key to use LotsTeam with Hermes Agent?

Yes. Create one at https://www.lotstech.com/api and keep it out of chats, logs and committed files. Where Hermes Agent offers sign-in, use that instead.

### What does LotsTeam cost?

Current plans and prices are on https://lots.team/pricing. Your agent’s own plan or usage fees are separate.

### Does my agent act as me in LotsTeam?

Yes. Your agent signs in as you and can only do what your role allows. A viewer can read, and a member works in the projects they can open.

### Will my agent reply to customers on its own?

Your agent drafts the reply and shows it to you. A reply is emailed to the customer only when you tell it to send.

### What stays in the dashboard?

Deleting a project, the widget and billing stay in the dashboard, and an agent cannot transfer ownership of your workspace.

### LotsTeam tools are not available

Check that LotsTeam is enabled for this session and authentication has completed. Reload the connection or start a new session to refresh its tools.

## Sources

- [Hermes: MCP](https://hermes-agent.nousresearch.com/docs/user-guide/features/mcp)