# Connect ChatGPT to LotsTeam Canonical page: https://lots.team/agents/chatgpt Steps checked: 2026-10-16 Ask ChatGPT to turn what users ask for into tasks, draft support replies and publish your changelog in LotsTeam. Add LotsTeam to ChatGPT as a remote MCP server and sign in once. MCP server URL: https://api.lots.team/mcp REST API docs: https://api.lots.team/docs Setup instructions for your agent: https://lots.team/skill.md ## What you can do once connected - Read feedback posts, comment on them, merge duplicates and log new ones, such as a request you heard on a sales call. - Create and update tasks, assign them to people in your workspace, comment on them and link each one to the posts that asked for it. - Read support messages and draft replies. A reply goes to the customer only when you say so. - Draft, update and publish changelog entries, and email the people whose posts asked for the change. - Set up a project and connect a custom domain to its public portal. The LotsTeam dashboard runs the same workspace: feedback board, task board, support inbox, changelog and team. Your agent for speed, the dashboard for control, and every change your agent makes shows up there. ## You need - Adding a custom connector with full read and write depends on your ChatGPT plan, and on some plans only admins can add one. Check OpenAI’s current plan details. - A LotsTeam account. You can create one during sign-in. ## Connect ChatGPT to LotsTeam 1. **Add a custom MCP server.** In ChatGPT on the web, go to Plugins, select +, then Add custom MCP server. 2. **Enter the LotsTeam connection.** Name it LotsTeam. Under Connection, enter the server URL below, then choose OAuth for authentication. Tick I understand and want to continue, then select Create as a plugin. ``` https://api.lots.team/mcp ``` 3. **Install it and sign in.** Install the LotsTeam plugin, click Connect and sign in to LotsTeam. New users can create an account during this step. Allow ChatGPT to use LotsTeam when prompted. 4. **Use it in a chat.** In a new chat, type @, select LotsTeam and ask for something read-only first. ``` List my LotsTeam organizations and projects ``` ## What to ask next - “What did users ask for this week? Group it and open tasks for the top three.” - “Draft replies to every unanswered support message. I will review before you send.” - “We shipped dark mode. Write the changelog entry and publish it.” - “Log this request from my sales call as a post: exports to CSV, asked by Acme.” ## Questions and troubleshooting ### How do I connect ChatGPT to LotsTeam? In ChatGPT on the web, go to Plugins, select +, then Add custom MCP server. Name it LotsTeam, enter https://api.lots.team/mcp under Connection, choose OAuth, tick I understand and want to continue and select Create as a plugin. Install it, sign in, then in a new chat type @, select LotsTeam and ask “List my LotsTeam organizations and projects”. Adding a custom connector with full read and write depends on your ChatGPT plan, and on some plans only admins can add one. Check OpenAI’s current plan details. ### Can I connect LotsTeam with a Free or Go ChatGPT account? Adding a custom connector with full read and write depends on your ChatGPT plan, and on some plans only admins can add one. Check OpenAI’s current plan details. You can also connect LotsTeam to Claude or another MCP agent. ### Do I need an API key to use LotsTeam with ChatGPT? No. ChatGPT signs in to LotsTeam in your browser. API keys are for the REST API, for scripts and your own apps. ### What does LotsTeam cost? Current plans and prices are on https://lots.team/pricing. Your agent’s own plan or usage fees are separate. ### Does my agent act as me in LotsTeam? Yes. Your agent signs in as you and can only do what your role allows. A viewer can read, and a member works in the projects they can open. ### Will my agent reply to customers on its own? Your agent drafts the reply and shows it to you. A reply is emailed to the customer only when you tell it to send. ### What stays in the dashboard? Deleting a project, the widget and billing stay in the dashboard, and an agent cannot transfer ownership of your workspace. ### I cannot find Add custom MCP server If you can’t add the connector: Adding a custom connector with full read and write depends on your ChatGPT plan, and on some plans only admins can add one. Check OpenAI’s current plan details. ### ChatGPT does not use LotsTeam in my chat In a new chat, type @ and select LotsTeam, confirm it is connected and finish any authorization prompt. Ask ChatGPT “List my LotsTeam organizations and projects” before anything else. If ChatGPT still can’t use its tools, your ChatGPT plan may not allow custom connectors with full read and write. Check OpenAI’s current plan details. ## Sources - [OpenAI: Connect and test your plugin](https://developers.openai.com/plugins/deploy/connect-chatgpt) - [OpenAI: Connecting custom MCP servers in ChatGPT](https://help.openai.com/en/articles/12584461-connecting-custom-mcp-servers-in-chatgpt)